The relationship of the contingency
approach to systems theory is parallel to the relationship of the
neoclassical approach to the classical model of organisation theory.
The neoclassical theorists ha accepted the basic concepts of
classical theory by adding insights from the behavioural science in
order to account for the realities of human behaviour in
organisation. The contingency theorists take much the same view
relative to systems approach. They accept systems approach premises
about inter-dependency and the organic nature of orgnaisation. They
accept the open adaptive character of organisation as well the need
to preserve flexibility in the face of change. But they feel that
systems approach is very abstract and difficult to apply in
managerial situations. This can be overcome by modifying systems
framework and translating it into operational framework. A
comparison between systems and contingency approaches can be more
understood by the following.
(i) Model of human
Being. The systems approach
usually employs a much richer model of human being than contingency
approach. The former takes into account the full range of human
needs and motivation, while contingency approach, by and large, is
more interested in structural adaptation of Organizations to their
task environment. Such a difference may be accounted by the fact
that social psychologists have been the principal contributors to
contingency approach.
(ii) Organizational
Variables. Systems approach is
all-encompassing and takes much broader view of organisational
variables. It tries to cover personal, social, technical, structural
and environmental variables. Contingency approach, on the other
hand, concentrates on structural adaption of organisations. This
approach tends to predict the ultimate outcome of a disturbance of
the Organizational equilibrium by a change in the task environment.
(iii) Evolution. It is quite possible that two
approaches-systems and contingency- may merge or profoundly influence
each other. The systems approach may try to specify the situations
under which a particular concept may be applied. It may predict the
situations under which a particular type of organization can function
well. This has been recognised by the equifinality characteristic of
open system which suggests that different adaption strategies are
available to an organisation facing a particular problem. Similarly,
the contingency approach may provide the process by which the
orgnaisation may adapt to task environment. Both these efforts are
quit similar.
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